Ultimate guide to Salesforce integration to increase your leads
Salesforce is a cloud-based robust platform that provides customer relationship management (CRM) service. CRM is a technique that an organization uses to administer its interaction with customers. It allows the organization to manage customer relationships through a single tool, helping the business provide a better customer experience and improve business outcomes. It can act as […]
Responding to customers from anywhere-anytime | Empowering customer experience
Salesforce CRM along with Communicat-O has helped a lot of organizations to achieve a higher level of efficiency and customer satisfaction rates. Intelligent, connected, fast, and secure digital service gives organizations a chance to improve their customer satisfaction and experience. Higher customer satisfaction leads to increased customer turnout which in turn generates higher revenues for the organizations. Market leaders are the […]
Universities and Communicat-O: 7 reasons how Communicat-O drives 10X engagement.
Connecting with students and alumni can make a huge difference for colleges and with text messaging emerging as one of the greatest ways to do so, it is no secret that text messaging is the preferred way of communication for almost everyone. Over 90% of smartphone users prefer text messaging over phone calls and 97% […]
How are universities using Communicat-O to keep students in class?
In today’s dynamic world everything is changing so constantly and with this dynamism around, people need to catch up with this continuously evolving world. And in the race of catching up, they tend to miss out on some important things that they were supposed to do. Everyone needs someone for assistance so that they can […]
Automating student applications with multichannel messaging
Education institutions want top students from schools to take admission in their colleges, and this goes the same for the students, as they wish to get admitted only in the best-ranked colleges. There is a vast competition when we speak about recruiting students as every college wishes the same as you do. After the pandemic, […]
Best practices for conversational text messaging in higher education
Today, if there is one thing that students are attached to most of the time is their mobile phones. Mobile phones have become the arch-enemy of parents and teachers. They are perturbed to see their children always clinging to their phone’s text messaging feature over one app or the other all day. This pattern of […]
Salesforce Multichannel and Social Media Engagement Tool
Customers use social media platforms to reach brands effortlessly and engage in two-way communication with them. From the brand perspective, social media provides a wider reach and equips brands with the unique opportunity to nurture personalized and authentic brand experiences. With the right social media engagement and multichannel tools for Salesforce CRM, brands can ensure […]
Communicat-O: The Text And Social Media Messaging Tool For Salesforce CRM
Communicat-O is a Salesforce Texting App that connects the user to their mobile customers on messaging apps of their choice – WhatsApp, WeChat, Viber, etc. The tool helps to link the customer’s selected social media apps such as Facebook messenger or even SMS with one UI and thus, helps them stay in touch with them […]
Social Media Engagement Tool For Salesforce CRM
Social media is such a pivotal tool today for marketing success and business outcomes. And rightly so! Every brand’s target audiences are spending more time online, nearly 1/3rd of all time spent online! Businesses, by leveraging the right social media platforms, can reach billions of customers with their brand message and pave the way for […]
Top 5 Strategies to Boost Social Media ROI with Live Chat
Live chats on social media enable customers to quickly connect with the brand and get their queries resolved or complaints addressed. With social media chat tools that integrate with Salesforce, it is possible to boost the overall social media ROI. Here are the strategies to boost social media ROI with live chat. Live chat integration […]