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Never Miss a Message

with Communicat-O

A Powerful Business Communication and Integrated
Social Media Management Tool For Salesforce CRM

comunicato

Communicat-O

Multichannel Tool for Salesforce CRM

Communicat-O is a Multichannel Messaging tool for your Salesforce CRM that integrates all content (messages, comments, support requests, chat, etc.) from across multiple text messaging and social media platforms in one unified platform. Powered by a shared inbox, your teams can engage with customers, partners and contractors in a hassle-free and efficient manner. There is no need for multiple devices/ multiple employees to manage communication or track different public-facing profiles. This is a big boon for marketers, Salesforce CRM executives and service executives who need to keep track of multiple profiles, platforms and chat tools.

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Multiple profiles and plateforms on a Single UI

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Never miss a message

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Amplify a single brand voice

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Reduce time on back and forth

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Improve decision-making

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Enhance Responsiveness

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You can enhance employee productivity 7X times, handle 10X more customer cases with minimal wait times, attract 6X more prospects and boost your revenues by closing 40% more deals.

Powered Packed Features

for your Organization

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Unified UI for Social Media Connect

Enable customers to communicate on any channel of their choosing with our Salesforce Social Media Chat Tool. With the integration and support capabilities of Communicat-O, read messages from all platforms in one cohesive platform.
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Flexibility and Cost-Effectiveness

Communicat-O offers you the flexibility to choose any vendor platform for SMS as the package does not mandatorily include SMS costs. Save time, money and hassle costs in integration

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Single Bulk SMS

Leverage the impressive 98% opening rate of text messaging for targeting and lead engagement with Communicat-O. Effortlessly execute single/ bulk SMS/MMS text messaging with a personal touch.
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Shared Inbox

Break information siloes and empower your sales executives with critical information and insights through the Shared Inbox. Ensure faster decision making, expedited customer service and upselling.
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Easy Integrations with other Business Apps

Communicat-O can be integrated with business apps across industries in a hassle-free and cost-effective manner. Accelerate your business outcomes by seamlessly leveraging all your existing contacts and custom fields.

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Managing Team Performance Effectively

Gain invaluable insights into the performance of your sales executives and campaign results. Leveraging these insights to enhance your team’s productivity and performance by making strategic decisions faster.
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Seamless Integration with Salesforce

Communicat-O integrates seamlessly with Salesforce CRMenabling all content such as support requests, chat, comments and so on to pile up at the Communication Centre.  

Communicat-O never miss

Better Engage Customers Across Social Media Messaging Platform for Salesforce

Communicat-O is an integrated Salesforce Social Media Messaging Tool. Your customers’ time and hassle costs are minimized as they do not have to install new apps to interact with you. They can choose any social media platform they are comfortable with to engage with your brand.

You gain full visibility into voluminous customer data from multiple siloed sources minus the drudgery. With the help of 360-degree conversation history and other powerful insights, you can deliver personalized experiences to customers. Communicat-O empowers you to maximize responsiveness and show your customers you care, thereby, accelerating business outcomes.

Only Integrated Social Media Engagement Tool for Salesforce That works on Mobile

What sets Communicat-O from the other products in the market is that it is the only Integrated Salesforce Social Media Engagement Tool that works seamlessly on mobile. Through live chat integration with Salesforce, your teams can engage with customers on mobile on-the-go. They can quickly and effectively respond to queries and complaints without having to log into different social media accounts or devices.

Never miss a message with communicat-o

Communicat-O empowers

you to:

Combined with the power of automation and AI, Communicat-O enables you to ensure reliable and round-the-clock customer service. With the automation of repetitive responses and the availability of quick reply templates for contextual responses, you can handle large volumes of lead conversations effortlessly. No communication is missed. You also increase your responsiveness and minimize wait times for customers.

A robust native of Salesforce, Communicat-O integrates automatically in Salesforce Classic, Lightning and Salesforce 1. Integrating seamlessly at the architectural level, it drives complexity out of Salesforce SMS. Migration is as simple as a few clicks and has a minimal learning curve. The versatile and straightforward UI design ensures ease of use and access. Right from day 1, you can focus on conversations rather than the technology!

Communicat-O offers path-breaking automation features that make your business process efficient and effective. All manual drudgery and repetitive work like manual data entry, answering common queries and so much more can be automated. Automated worklists, reminders, contextual reply templates, etc. enable you to handle large volumes of conversations without eroding productivity. With Communicat-O, you can focus on your core activities be it – closing deals, lead engagement, customer service and so on.

Communicat-O empowers you to deepen customer profiles by equipping you with Salesforce Social Media listening and insights that matter. The dashboards and reports offer business-critical insights that enable you to personalize and tailor communications. The custom lists feature enables you to closely monitor priority customers and hot prospects who need an extra touch of personalization. With Communicat-O, you can develop a strategic edge and boost your sales.

Start your Free Trial now

Leverage the power of text messaging to elevate productivity, win customer loyalty and boost sales. Try Communicat-O.

Tailored Solutions

for varied industries

Communicat-O is a powerful Salesforce Social Media Messaging Tool that has been developed to meet the needs of different industries and business sizes.
We deliver tailored social media connect and business communication solutions for the specific requirements of your industry.

Seamlessly communicate with clients anywhere, anytime. Scheduling appointments with, collecting critical information on and sending reminders to clients has never been easier.
Craft text messages that work to digitally recruit students. Automate student applications. Effortlessly send campus announcements, event reminders and so much more.
Track and engage voluminous leads effectively. Build deeper customer profiles. Accelerate your sales conversations and increase your responsiveness to close deals faster.
Expedite the hiring process with quick candidate filtering, pre-qualification of candidates and placement of the right fits. Engage candidates with personalized conversations.
Share wellness tips, schedule/ reschedule appointments with patients and elevate communication quality with zero hassles. Reach more customers through well-crafted promotions.
Craft effective messages for home buyers. Build deep buyer profiles. Automate daily inquiries, scheduling, reminders, property alerts and feedback collection.
Seamlessly communicate with clients anywhere, anytime. Scheduling appointments with, collecting critical information on and sending reminders to clients has never been easier.
Craft text messages that work to digitally recruit students. Automate student applications. Effortlessly send campus announcements, event reminders and so much more.
Track and engage voluminous leads effectively. Build deeper customer profiles. Accelerate your sales conversations and increase your responsiveness to close deals faster.
Expedite the hiring process with quick candidate filtering, pre-qualification of candidates and placement of the right fits. Engage candidates with personalized conversations.
Share wellness tips, schedule/ reschedule appointments with patients and elevate communication quality with zero hassles. Reach more customers through well-crafted promotions.
Craft effective messages for home buyers. Build deep buyer profiles. Automate daily inquiries, scheduling, reminders, property alerts and feedback collection.

Pricing that supports your team

as it grows

Unlimited Users

Asimi

 $15/user/month

Chrysos

$20/user/month

Platina

 $25/user/month

Unlimited Users

Asimi

$15/user/month.

Chrysos

$20/user/month.

Platina

 $25/user/month.

Provider Supported

Whatsapp SMS, Facebook Messenger, Kik, WeChat, Twitter, Telegram, Line, Intercom Any 2 Any 4 All
Mobile Ready wrong right right
Multiple Channel routes with same provider wrong wrong right

Package for Messaging

Send & Receive SMS/MMS,Message Conversation (Standard & Custom Object) right right right
Clickable Message Configurations right right right
Create/Edit Templates & Cross-Object Templates right right right
Alerts & Notification (Email, Chatter, Browser Notification, Utility Bar) right right right
Supports Platform,Community, Sales, Service and Marketing Cloud right right right

Communication

Message Alerts in Utility Bar & Sidebar wrong right right
Inbox on Utility Bar & SideBar wrong right right
Filter Conversations based on Salesforce list views, owners, campaigns etc. wrong right right
Assign Conversations (including bulk) wrong right right
Communicate with multi-chat window right right right

Automated Messaging

Automated Campaigns, Scheduling & More right right right
Automated messaging from Process Builder & Workflow right right right
Marketing Automation Integrations(Pardot & Marketo) wrong wrong right
Campaign Builder & Manager wrong wrong right
Campaign Dashboards wrong wrong right

Messaging Infrastructure Support

Configurable Throttling Based on Number/Code Type Rate Limitter Rate Limitter Rate Limitter
Global Coverage (Configure multiple SMS providers on same account based on country) wrong wrong right
Bring Your Own Carrier (Sign In / Integrate your existing SMS Provider like Nexmo, Twillo etc right right right

The Facts speak

for themselves.

Other makes promises. We enable you to take your business to the next level with smart solutions.

300%
Improvement in lead conversion rates
40%
Revenue increment per salesperson
99.9%
Platform Uptime
27%
Increase in customer retention

Blogs

Head Office

Office No 204-206, 2nd Floor, Global Business Park Zirakpur, Punjab

Branch Office

Level 3, Augusta Point, Golf Course Road, Parsvnath Exotica, Sector 53 Gurugram, Haryana

Choose Communicat- O

Our Salesforce Social media Engagement Tool helps you to create large volumes of personalized conversations with minimal drudgery and maximum impact across social media and text messaging platform.

Get in Touch






Get in Touch