How do you create a better customer experience with Salesforce and Communicat-O?

Almost 80% of the customers believe that a company’s experience is as important as its products or services. With the explosion of so many channels available for customer interactions, the role of customer experience has shifted. Recent studies show that 76% of customers will not give a brand a second thought before switching to their […]

Essential Features in a healthcare telecommunication you should look for

“Digitization of the businesses is the need of the hour.” Digitization has completely transformed how people do business these days, and as a result, this has increased people’s expectations significantly. What they expect now is something that makes their life easier. People who do not reasonably expect even more, and the sector which looks after […]