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Communicat-O is a multi-channel messaging tool for your Salesforce CRM that integrates all content (messages, comments, support requests, chat, etc.) across multiple text messaging and social media platforms in one unified platform. Powered by a shared inbox, teams engage with customers, partners, and contractors hassle-free and efficiently. Multiple employees no longer need to manage communication or track different public-facing profiles. This is a big boon for marketers, Salesforce CRM executives, and service executives who need to keep track of multiple profiles, platforms, and chat tools.
You can enhance employee productivity 7X times, handle 10X more customer cases with minimal wait times, attract 6X more prospects and boost your revenues by closing 40% more deals.
Shared Inbox
Flexibility and Cost Effectiveness
Single Bulk SMS
Unified UI for Social media connect
All customer communication from all social media platforms and messaging platforms is in one cohesive inbox.
Easy integrations with other business apps
Accelerate your business by seamlessly integrating with your existing business apps for a hassle-free and cost-effective onboarding.
Managing team performance effectively.
Gain and leverage invaluable insights into the performance of your sales executives and campaign results to enhance productivity.
Seamless integration with Salesforce
A smooth integration enables all content such as support requests, chat, comments, and so on to pile up at the Communication Centre.
Leverage the power of text messaging to elevate productivity, win customer loyalty, and boost sales. Try Communicat-O.
Combined with the power of automation and AI, Communicat-O enables you to ensure reliable and round-the-clock customer service. With the automation of repetitive responses and the availability of quick reply templates for contextual responses, you can handle large volumes of lead conversations effortlessly. No communication is missed. You also increase your responsiveness and minimize wait times for customers.
A robust native of Salesforce, Communicat-O integrates automatically in Salesforce Classic, Lightning, and Salesforce 1. Integrating seamlessly at the architectural level drives complexity out of Salesforce SMS. Migration is as simple as a few clicks and a minimal learning curve. The versatile and straightforward UI design ensures ease of use and access. Right from day 1, you can focus on conversations rather than technology!
Communicat-O offers path-breaking automation features that make your business process efficient and effective. All manual drudgery and repetitive work like manual data entry, answering common queries, and so much more can be automated. Automated worklists, reminders, contextual reply templates, etc., enable you to handle extensive conversations without eroding productivity. With Communicat-O, you can focus on your core activities, be it – closing deals, lead engagement, customer service, and so on.
Communicat-O empowers you to deepen customer profiles by equipping you with Salesforce Social Media listening and insights that matter. The dashboards and reports offer business-critical insights that enable you to personalize and tailor communications. The custom lists feature allows you to closely monitor priority customers and hot prospects who need an extra touch of personalization. With Communicat-O, you can develop a strategic edge and boost your sales.
Communicat-O is a powerful Salesforce Social Media Messaging Tool developed to meet the needs of different industries and business sizes.
We deliver tailored social media connect and business communication solutions for the specific requirements of your industry.
Finance
Education
Sales
Hiring
Wellness
Real Estate
Tailored Solutions
for varied industries
The Facts speak
for themselves.
Other makes promises. We enable you to take your business to the next level with smart solutions.
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