How to Boost Customer Engagement with AI-Powered Salesforce Chatbot ?
A report[1] by IBM reveals that AI-powered chatbots can lower customer service costs by up to 30%. Another research[2], conducted in 2025, says that around 62% of users prefer using chatbots in place of human agents for regular service tasks, which was 43% in 2020. In case you’ve already been leveraging Salesforce to automate routine […]