
How to Use Salesforce’s Multi-Channel Tool to Improve Your Social Media Customer Service.
Communicat-O is a highly effective tool for business communication and integrated tool for managing social media messaging for Salesforce CRM.
Multiple profiles and platforms on a single UI
.
Never miss a message
.
Amplify a single brand voice
.
Reduce time on back and forth
.
Improve decision-making
.
Enhance Responsiveness
.
You can enhance employee productivity 7X times, handle 10X more customer cases with minimal wait times, attract 6X more prospects and boost your revenues by closing 40% more deals.
for your organisation
Unified UI for Social media connect
Flexibility and Cost Effectiveness
Single Bulk SMS
Shared Inbox
Easy integrations with other business apps
Managing team performance effectively.
Seamless integration with Salesforce
Leverage the power of text messaging to elevate productivity, win customer loyalty, and boost sales. Try Communicat-O.
Combined with the power of automation and AI, Communicat-O enables you to ensure reliable and round-the-clock customer service. With the automation of repetitive responses and the availability of quick reply templates for contextual responses, you can handle large volumes of lead conversations effortlessly. No communication is missed. You also increase your responsiveness and minimize wait times for customers.
A robust native of Salesforce, Communicat-O integrates automatically in Salesforce Classic, Lightning, and Salesforce 1. Integrating seamlessly at the architectural level drives complexity out of Salesforce SMS. Migration is as simple as a few clicks and a minimal learning curve. The versatile and straightforward UI design ensures ease of use and access. Right from day 1, you can focus on conversations rather than technology!
Communicat-O offers path-breaking automation features that make your business process efficient and effective. All manual drudgery and repetitive work like manual data entry, answering common queries, and so much more can be automated. Automated worklists, reminders, contextual reply templates, etc., enable you to handle extensive conversations without eroding productivity. With Communicat-O, you can focus on your core activities, be it – closing deals, lead engagement, customer service, and so on.
Communicat-O empowers you to deepen customer profiles by equipping you with Salesforce Social Media listening and insights that matter. The dashboards and reports offer business-critical insights that enable you to personalize and tailor communications. The custom lists feature allows you to closely monitor priority customers and hot prospects who need an extra touch of personalization. With Communicat-O, you can develop a strategic edge and boost your sales.
Tailored Solutions
Finance
Education
Sales
Hiring
Wellness
Real Estate
Tailored Solutions
for varied industries
Pricing that supports your team
Unlimited Users
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for themselves.
Other makes promises. We enable you to take your business to the next level with smart solutions.
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