Communicat-O

Combined with the power of automation and AI, Communicat-O enables you to ensure reliable and round-the-clock customer service. With the automation of repetitive responses and the availability of quick reply templates for contextual responses, you can handle large volumes of lead conversations effortlessly. No communication is missed. You also increase your responsiveness and minimize wait times for customers.

A robust native of Salesforce, Communicat-O integrates automatically in Salesforce Classic, Lightning, and Salesforce 1. Integrating seamlessly at the architectural level drives complexity out of Salesforce SMS. Migration is as simple as a few clicks and a minimal learning curve. The versatile and straightforward UI design ensures ease of use and access. Right from day 1, you can focus on conversations rather than technology!

Communicat-O offers path-breaking automation features that make your business process efficient and effective. All manual drudgery and repetitive work like manual data entry, answering common queries, and so much more can be automated. Automated worklists, reminders, contextual reply templates, etc., enable you to handle extensive conversations without eroding productivity. With Communicat-O, you can focus on your core activities, be it – closing deals, lead engagement, customer service, and so on.

Communicat-O empowers you to deepen customer profiles by equipping you with Salesforce Social Media listening and insights that matter. The dashboards and reports offer business-critical insights that enable you to personalize and tailor communications. The custom lists feature allows you to closely monitor priority customers and hot prospects who need an extra touch of personalization. With Communicat-O, you can develop a strategic edge and boost your sales.