Never miss a message with Communicat-O

A powerful business communication and integrated social media management tool For Salesforce CRM.

Communicat-O

Multichannel tool for Salesforce CRM

Communicat-O is a multi-channel messaging tool for your Salesforce CRM that integrates all content (messages, comments, support requests, chat, etc.) across multiple text messaging and social media platforms in one unified platform. Powered by a shared inbox, teams engage with customers, partners, and contractors hassle-free and efficiently. Multiple employees no longer need to manage communication or track different public-facing profiles. This is a big boon for marketers, Salesforce CRM executives, and service executives who need to keep track of multiple profiles, platforms, and chat tools.

You can enhance employee productivity 7X times, handle 10X more customer cases with minimal wait times, attract 6X more prospects and boost your revenues by closing 40% more deals.

Power packed features

for your organisation

Unified UI for Social media connect

All customer communication from all social media platforms and messaging platforms is in one cohesive inbox.

Flexibility and Cost Effectiveness

Communicat-O offers you the flexibility to choose your vendors. Save time, money, and hassle costs in integration.

Single Bulk SMS

Leverage the impressive 98% opening rate of text messaging for targeting and lead engagement with personalized bulk SMS.

Shared Inbox

Empower your sales executives with critical information and insights through the Shared Inbox for righter customer service.

Easy integrations with other business apps

Accelerate your business by seamlessly integrating with your existing business apps for a hassle-free and cost-effective onboarding.

Managing team performance effectively.

Gain and leverage invaluable insights into the performance of your sales executives and campaign results to enhance productivity.

Seamless integration with Salesforce

A smooth integration enables all content such as support requests, chat, comments, and so on to pile up at the Communication Centre.

Communicat-O is an integrated Salesforce Social Media Messaging Tool. Your customers’ time and hassle costs are minimized as they do not have to install new apps to interact with you. They can choose any social media platform they are comfortable with to engage with your brand.

Minus the struggle, you gain complete visibility into voluminous customer data from multiple siloed sources. With the help of 360-degree conversation history and other powerful insights, you can deliver personalized experiences to customers. Communicat-O empowers you to maximize responsiveness and show your customers you care, thereby accelerating business outcomes.

What sets Communicat-O from the other products in the market is the Integrated Salesforce Social Media Engagement Tool that works seamlessly on mobile. Through live chat integration with Salesforce, your teams can engage with customers on mobile on the go. They can quickly and effectively respond to queries and complaints without logging into different social media accounts or devices.

Communicat-O empowers

you to:

Start your free trial now!

Leverage the power of text messaging to elevate productivity, win customer loyalty, and boost sales. Try Communicat-O.

Communicat-O empowers

you to:

Offer reliable customer services
Focus on the conversation, not tech
Leverage AI to automate manual drudgery
Deepen the customer profiles and boost sales

Offer reliable customer services

Combined with the power of automation and AI, Communicat-O enables you to ensure reliable and round-the-clock customer service. With the automation of repetitive responses and the availability of quick reply templates for contextual responses, you can handle large volumes of lead conversations effortlessly. No communication is missed. You also increase your responsiveness and minimize wait times for customers.

Focus on the conversation, not tech

A robust native of Salesforce, Communicat-O integrates automatically in Salesforce Classic, Lightning, and Salesforce 1. Integrating seamlessly at the architectural level drives complexity out of Salesforce SMS. Migration is as simple as a few clicks and a minimal learning curve. The versatile and straightforward UI design ensures ease of use and access. Right from day 1, you can focus on conversations rather than technology!

Leverage AI to automate manual drudgery

Communicat-O offers path-breaking automation features that make your business process efficient and effective. All manual drudgery and repetitive work like manual data entry, answering common queries, and so much more can be automated. Automated worklists, reminders, contextual reply templates, etc., enable you to handle extensive conversations without eroding productivity. With Communicat-O, you can focus on your core activities, be it – closing deals, lead engagement, customer service, and so on.

Deepen the customer profiles and boost sales

Communicat-O empowers you to deepen customer profiles by equipping you with Salesforce Social Media listening and insights that matter. The dashboards and reports offer business-critical insights that enable you to personalize and tailor communications. The custom lists feature allows you to closely monitor priority customers and hot prospects who need an extra touch of personalization. With Communicat-O, you can develop a strategic edge and boost your sales.

Tailored Solutions

for varied industries

Communicat-O is a powerful Salesforce Social Media Messaging Tool developed to meet the needs of different industries and business sizes. We deliver tailored social media connect and business communication solutions for the specific requirements of your industry.

finance

Finance

Seamlessly communicate with clients anywhere, anytime. Scheduling appointments, collecting critical information, and sending reminders to clients has never been more accessible.

education

Education

Craft text messages that work to recruit students digitally. Automate student applications. Effortlessly send campus announcements, event reminders, and so much more.

sales

Sales

Track and engage voluminous leads effectively. Build deeper customer profiles. Accelerate your sales conversations and increase your responsiveness to close deals quicker.

hiring

Hiring

Expedite the hiring process with prompt candidate filtering, pre-qualification of candidates, and placement of the right fits. Engage candidates with personalized conversations.

wellness

Wellness

Share wellness tips, schedule/ reschedule appointments with patients, and elevate communication quality with zero hassles. Reach more customers through well-crafted promotions.

real-estate

Real Estate

Craft effective messages for home buyers. Build deep buyer profiles. Automate daily inquiries, scheduling, reminders, property alerts, and feedback collection.

Tailored Solutions

for varied industries

Communicat-O is a powerful Salesforce Social Media Messaging Tool developed to meet the needs of different industries and business sizes. We deliver tailored social media connect and business communication solutions for the specific requirements of your industry.

Finance

Seamlessly communicate with clients anywhere, anytime. Scheduling appointments, collecting critical information, and sending reminders to clients has never been more accessible.

Education

Craft text messages that work to recruit students digitally. Automate student applications. Effortlessly send campus announcements, event reminders, and so much more.

Sales

Track and engage voluminous leads effectively. Build deeper customer profiles. Accelerate your sales conversations and increase your responsiveness to close deals quicker.

Hiring

Expedite the hiring process with prompt candidate filtering, pre-qualification of candidates, and placement of the right fits. Engage candidates with personalized conversations.

Wellness

Share wellness tips, schedule/ reschedule appointments with patients, and elevate communication quality with zero hassles. Reach more customers through well-crafted promotions.

Real Estate

Craft effective messages for home buyers. Build deep buyer profiles. Automate daily inquiries, scheduling, reminders, property alerts, and feedback collection.

Finance

Seamlessly communicate with clients anywhere, anytime. Scheduling appointments, collecting critical information, and sending reminders to clients has never been more accessible.

Education

Craft text messages that work to recruit students digitally. Automate student applications. Effortlessly send campus announcements, event reminders, and so much more.

Product Sales

Track and engage voluminous leads effectively. Build deeper customer profiles. Accelerate your sales conversations and increase your responsiveness to close deals quicker.

Hring

Expedite the hiring process with prompt candidate filtering, pre-qualification of candidates, and placement of the right fits. Engage candidates with personalized conversations.

Wellness

Share wellness tips, schedule/ reschedule appointments with patients, and elevate communication quality with zero hassles. Reach more customers through well-crafted promotions.

Real Estate

Craft effective messages for home buyers. Build deep buyer profiles. Automate daily inquiries, scheduling, reminders, property alerts, and feedback collection.

Pricing that supports your team

as it grows without limiting:

Unlimited Users

Asimi

Chrysos

$20/user/month.

Platina

$25/user/month.

Want to learn more about pricing? Read more

The Facts speak

for themselves.

Other makes promises. We enable you to take your business to the next level with smart solutions.

Blogs

Integrate Salesforce Sms API

The Advanced Guide to Integrate Salesforce Sms API In Your Outreach Campaigns

For any industry, customer success and sales are all about forming strong and long term relationships with your customer and other leads. That is immensely

April 26, 2022

increase leads with Salesforce integration services

Ultimate guide to Salesforce integration to increase your leads

Salesforce is a cloud-based robust platform that provides customer relationship management (CRM) service. CRM is a technique that an organization uses to administer its interaction

April 14, 2022

responding to customers from anywhere

Responding to customers from anywhere-anytime | Empowering customer experience

Salesforce CRM along with Communicat-O has helped a lot of organizations to achieve a higher level of efficiency and customer satisfaction rates. Intelligent, connected, fast, and secure digital

April 14, 2022

drive higher engagement with communicat-o

Universities and Communicat-O: 7 reasons how Communicat-O drives 10X engagement.

Connecting with students and alumni can make a huge difference for colleges and with text messaging emerging as one of the greatest ways to do

March 29, 2022

Communicat-O to keep students in class

How are universities using Communicat-O to keep students in class?

In today’s dynamic world everything is changing so constantly and with this dynamism around, people need to catch up with this continuously evolving world. And

March 16, 2022

Automating student applications

Automating student applications with multichannel messaging

Education institutions want top students from schools to take admission in their colleges, and this goes the same for the students, as they wish to

March 16, 2022

Still Looking?

Just ask us directly and we assure your satisfaction!

Head Office

71-75, Shelton Street, Covent Garden, London, WC2H 9JQ

Branch Office

Office No 204-206, 2nd Floor, Global Business Park Zirakpur, Punjab

Contact Us at

team@communicat-o.com

Choose Communicat- O

Our Salesforce Social media Engagement Tool helps you to create large volumes of personalized conversations with minimal drudgery and maximum impact across social media and text messaging platform.

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