Salesforce Chatbot Integration: Things to Know
In today’s digital age, businesses are in a perpetual race to stay ahead. Amidst this, chatbots, powered by artificial intelligence, have emerged as a transformative
August 10, 2023
Never miss a message with Communicat-O
A powerful business communication and integrated social media management tool For Salesforce CRM.
Communicat-O
Multichannel tool for Salesforce CRM
Communicat-O is a multi-channel messaging tool for your Salesforce CRM that integrates all content (messages, comments, support requests, chat, etc.) across multiple text messaging and social media platforms in one unified platform. Powered by a shared inbox, teams engage with customers, partners, and contractors hassle-free and efficiently. Multiple employees no longer need to manage communication or track different public-facing profiles. This is a big boon for marketers, Salesforce CRM executives, and service executives who need to keep track of multiple profiles, platforms, and chat tools.
Multiple profiles and platforms on a single UI
.
Never miss a message
.
Amplify a single brand voice
.
Reduce time on back and forth
.
Improve decision-making
.
Enhance Responsiveness
.
You can enhance employee productivity 7X times, handle 10X more customer cases with minimal wait times, attract 6X more prospects and boost your revenues by closing 40% more deals.
Power packed features
for your organisation
Unified UI for Social media connect
All customer communication from all social media platforms and messaging platforms is in one cohesive inbox.
Flexibility and Cost Effectiveness
Communicat-O offers you the flexibility to choose your vendors. Save time, money, and hassle costs in integration.
Single Bulk SMS
Leverage the impressive 98% opening rate of text messaging for targeting and lead engagement with personalized bulk SMS.
Shared Inbox
Empower your sales executives with critical information and insights through the Shared Inbox for righter customer service.
Easy integrations with other business apps
Accelerate your business by seamlessly integrating with your existing business apps for a hassle-free and cost-effective onboarding.
Managing team performance effectively.
Gain and leverage invaluable insights into the performance of your sales executives and campaign results to enhance productivity.
Seamless integration with Salesforce
A smooth integration enables all content such as support requests, chat, comments, and so on to pile up at the Communication Centre.
Communicat-O is an integrated Salesforce Social Media Messaging Tool. Your customers’ time and hassle costs are minimized as they do not have to install new apps to interact with you. They can choose any social media platform they are comfortable with to engage with your brand.
Minus the struggle, you gain complete visibility into voluminous customer data from multiple siloed sources. With the help of 360-degree conversation history and other powerful insights, you can deliver personalized experiences to customers. Communicat-O empowers you to maximize responsiveness and show your customers you care, thereby accelerating business outcomes.
What sets Communicat-O from the other products in the market is the Integrated Salesforce Social Media Engagement Tool that works seamlessly on mobile. Through live chat integration with Salesforce, your teams can engage with customers on mobile on the go. They can quickly and effectively respond to queries and complaints without logging into different social media accounts or devices.
Start your free trial now!
Leverage the power of text messaging to elevate productivity, win customer loyalty, and boost sales. Try Communicat-O.
Communicat-O empowers
you to:
- Offer reliable customer services
- Focus on the conversation, not tech
- Leverage AI to automate manual drudgery
- Deepen the customer profiles and boost sales
Offer reliable customer services
Combined with the power of automation and AI, Communicat-O enables you to ensure reliable and round-the-clock customer service. With the automation of repetitive responses and the availability of quick reply templates for contextual responses, you can handle large volumes of lead conversations effortlessly. No communication is missed. You also increase your responsiveness and minimize wait times for customers.
Focus on the conversation, not tech
A robust native of Salesforce, Communicat-O integrates automatically in Salesforce Classic, Lightning, and Salesforce 1. Integrating seamlessly at the architectural level drives complexity out of Salesforce SMS. Migration is as simple as a few clicks and a minimal learning curve. The versatile and straightforward UI design ensures ease of use and access. Right from day 1, you can focus on conversations rather than technology!
Leverage AI to automate manual drudgery
Communicat-O offers path-breaking automation features that make your business process efficient and effective. All manual drudgery and repetitive work like manual data entry, answering common queries, and so much more can be automated. Automated worklists, reminders, contextual reply templates, etc., enable you to handle extensive conversations without eroding productivity. With Communicat-O, you can focus on your core activities, be it – closing deals, lead engagement, customer service, and so on.
Deepen the customer profiles and boost sales
Communicat-O empowers you to deepen customer profiles by equipping you with Salesforce Social Media listening and insights that matter. The dashboards and reports offer business-critical insights that enable you to personalize and tailor communications. The custom lists feature allows you to closely monitor priority customers and hot prospects who need an extra touch of personalization. With Communicat-O, you can develop a strategic edge and boost your sales.
Tailored Solutions
for varied industries
Communicat-O is a powerful Salesforce Social Media Messaging Tool developed to meet the needs of different industries and business sizes.
We deliver tailored social media connect and business communication solutions for the specific requirements of your industry.
Finance
Seamlessly communicate with clients anywhere, anytime. Scheduling appointments, collecting critical information, and sending reminders to clients has never been more accessible.
Education
Craft text messages that work to recruit students digitally. Automate student applications. Effortlessly send campus announcements, event reminders, and so much more.
Sales
Track and engage voluminous leads effectively. Build deeper customer profiles. Accelerate your sales conversations and increase your responsiveness to close deals quicker.
Hiring
Expedite the hiring process with prompt candidate filtering, pre-qualification of candidates, and placement of the right fits. Engage candidates with personalized conversations.
Wellness
Share wellness tips, schedule/ reschedule appointments with patients, and elevate communication quality with zero hassles. Reach more customers through well-crafted promotions.
Real Estate
Craft effective messages for home buyers. Build deep buyer profiles. Automate daily inquiries, scheduling, reminders, property alerts, and feedback collection.
Tailored Solutions
for varied industries
Communicat-O is a powerful Salesforce Social Media Messaging Tool developed to meet the needs of different industries and business sizes.
We deliver tailored social media connect and business communication solutions for the specific requirements of your industry.
- Finance
- Education
- Sales
- Hiring
- Wellness
- Real Estate
Finance
Seamlessly communicate with clients anywhere, anytime. Scheduling appointments, collecting critical information, and sending reminders to clients has never been more accessible.
Education
Craft text messages that work to recruit students digitally. Automate student applications. Effortlessly send campus announcements, event reminders, and so much more.
Sales
Track and engage voluminous leads effectively. Build deeper customer profiles. Accelerate your sales conversations and increase your responsiveness to close deals quicker.
Hiring
Expedite the hiring process with prompt candidate filtering, pre-qualification of candidates, and placement of the right fits. Engage candidates with personalized conversations.
Wellness
Share wellness tips, schedule/ reschedule appointments with patients, and elevate communication quality with zero hassles. Reach more customers through well-crafted promotions.
Real Estate
Craft effective messages for home buyers. Build deep buyer profiles. Automate daily inquiries, scheduling, reminders, property alerts, and feedback collection.
- Finance
- Education
- Product Sales
- Hring
- Wellness
- Real Estate
Finance
Seamlessly communicate with clients anywhere, anytime. Scheduling appointments, collecting critical information, and sending reminders to clients has never been more accessible.
Education
Craft text messages that work to recruit students digitally. Automate student applications. Effortlessly send campus announcements, event reminders, and so much more.
Product Sales
Track and engage voluminous leads effectively. Build deeper customer profiles. Accelerate your sales conversations and increase your responsiveness to close deals quicker.
Hring
Expedite the hiring process with prompt candidate filtering, pre-qualification of candidates, and placement of the right fits. Engage candidates with personalized conversations.
Wellness
Share wellness tips, schedule/ reschedule appointments with patients, and elevate communication quality with zero hassles. Reach more customers through well-crafted promotions.
Real Estate
Craft effective messages for home buyers. Build deep buyer profiles. Automate daily inquiries, scheduling, reminders, property alerts, and feedback collection.
Pricing that supports your team
as it grows without limiting:
Unlimited Users
Asimi
Want to learn more about pricing? Read more
The Facts speak
for themselves.
Other makes promises. We enable you to take your business to the next level with smart solutions.
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