How Viber Integration Turns Passive CRM Records to Active Deals?
Initially, a Customer Relationship Management (CRM) solution was designed to help businesses organise their contacts, track interactions, and manage sales pipelines. But eventually, for many organisations these CRMs have turned into static databases with just names, numbers, and historical notes. Records sit idle with no real updates, leads go cold, and opportunities halt. But […]
Magic SMS Alternate AI-powered messaging in Salesforce
Businesses nowadays need to put a whole lot of extra effort to keep them relevant in this highly competitive business ecosystem. The world is turning towards AI for tasks and the same applies to modern businesses. Adopting Salesforce SMS AI messaging is becoming the new normal as it allows brands to stay automatically connected […]