Drive faster responses and engagement with Salesforce Intercom Integration. Unite workgroups, follow discussions, and transform every interaction into productive development all in Salesforce.
The modern customers are in need of quick, convenient, and personal communication. That is what is provided by intercom, the most popular customer messaging platform. With Communicat-O, the integration of Intercom and Salesforce will help your business to be more engaged and facilitate support faster and even grow faster.
Salesforce Intercom Integration lets your team send and receive messages, manage customer conversations and follow up on all interactions in Salesforce. It is possible to create smart chat flows, respond robotically, and provide uninterrupted support experiences. It helps you to transform every dialog into actionable knowledge and reach customers as never before.
Automatic follow-ups, engagement tracking, and transformation of every chat into growth are within one platform.
Call leads and customers without switching Salesforce. Keep all the conversations structured and available.
Send individualized and dynamic messages to each customer.
Automatically sent trigger reminders, follow-ups and updates depending on Salesforce events.
Measures participation, reaction time and the effectiveness of teams to enhance interaction.
Chat automation and real-time communication can be carried out and at the same time maintain the communications personal.
Share data with high data privacy and data security.
Talk to your customers where they will listen to Intercom. Receive immediate replies and maintain conversation to achieve greater satisfaction.
Send timely and personalized messages using Salesforce data. Transform contacts to sales and sales success.
Manage every Intercom chat within Salesforce. You can save time that was used to alternate between applications and deliver super service.
Study conversations to expose trends, preferences and opportunities. Make data-driven decisions, increase engagement and strategy.
Customize Adapt Communicat-O. As your business can expand, so can the features and capabilities without interruption.
Respond to all your Intercom conversations directly in Salesforce. Store leads, messages and follow ups in a place.
Seeing customer enquiries and respond immediately. Efficient prompt customer service that will make customers happy.
Deliver customized messages, updates and offers to the correct customers at the correct moment. Get more people and purchases.
Talk on the terms of your customers. Establish trust, loyalty and long term relationships with each engagement.
Do not use a variety of tools. Using Salesforce Intercom Integration, all chats appear on a single interface. Track messages, reply, and ensure that no customer waits to be served.
Realize your interactions in real-time. Measures Response times, engagement, and the flow of conversations to respond more promptly and make decisions on the basis of data.
Take all conversations simultaneously. Make phone or tablet calls and stay connected with the customers without falling behind.
Respond quicker with AI-based recommendations. Send bulk updates, announcements or promotions in a single click across all channels.
Send direct complex queries to the correct team members in real time. Make sure that all questions are delivered to the professional and are answered fast.
Multi-task by having a shared inbox. Enable your team to multitask and maintain a smooth and organized communication.
Get the strength of Communicat-O and Salesforce Intercom integration. Get your free trial and experience the ease of engagement!
It is a smooth bridge, which integrates Intercom messaging into Salesforce with the help of Communicat-O. All the chats, track leads and responding to the customers can be managed on the same platform.
The Communicat-O integrates Salesforce with Intercom chat to provide real-time and personalized communications. It enhances satisfaction because it provides customers with a quicker response and more appropriate interactions.
Yes! Communicat-O supports AI response, triggers and mass messaging. Automate regular discussions, follow-ups, and notifications and save time by making your team stay efficient.
Absolutely. Manage Intercom calls, monitor performance and attend to leads simultaneously. Communicat-O maintains contact with your staff anywhere, everywhere.
Your team can make deals in real-time, automate operations, and enhance communication, strengthen your customer relationships, and use less time and resources to do it.
