The Salesforce Kakaotalk Messenger Integration opens business doors to new opportunities and a wider audience. Get up to 7x faster deal closures and let your customers experience a seamless automation journey.
Kakao, a popular messaging application with over 53 million users, helps you reach a wider audience, engage in constant customer interactions, build relationships, and announce important updates, all in one app.
Your business gets instant access to a broad and diverse audience. Reduce dependency on multiple platforms while increasing visibility where customers already spend time.
Enables constant, two-way communication through chats, notifications, and channels. Let the brands respond faster, personalize interactions, and improve customer satisfaction.
Create targeted messages, exclusive content, and loyalty-driven communication. Foster stronger customer relationships and long-term brand trust.
Share promotions, updates, and announcements instantly in one place. Ensure timely delivery of information without overwhelming users across platforms.
The Kakao Salesforce Integration has transformed businesses in various industries including real estate, healthcare, education, and many more. We enhanced sales rep responsiveness, transformed the decision making process, and improved CRM performance with integrations that feel personal and not automated.
Multiple customers in a single database. Get real-time customer insights, analytics dashboards, link tracking into the salesforce CRM, and choose how you connect with your customers.
With all your customer chats unified in a single space, your sales teams work more efficiently and with clear context. Simplified customer communications for better customer engagement. Track every conversation with Salesforce Kakao Integration.
Get real time analytics for every customer conversation that goes through. Let your marketing teams be more creative and craft campaigns that actually work. Create campaigns that matter, amplify your brand voice.
Tired of creating broadcasts lists? No more hassle. Let AI take over and give you grouped lists to send bulk messages. Messaging without limits and reduced manual efforts. Let the sales teams trigger their best messages with just one click.
Want to work on the go? Communicat-O got you covered. You can download the salesforce application on your mobile and get access to Kakao chats within the CRM. Work on the go, respond faster. Never let the customer wait anymore.
An intuitive AI assistant that analyses your customers in detail and understands every past interaction. Let this smart AI assistant be your creative hand. Automate routine tasks and follow-ups, and craft personalised messages that matter with mAI.
Deliver enhanced customer experience and better satisfaction with the KakaoTalk Salesforce integration. Personalised messages and right target audience. Let your customers trust you and reciprocate with loyalty.
Engage in real-time, respond better and faster with AI assistants. Integration that never lets you miss a lead or delays the follow-ups. Enable higher conversion rates and 70% improved sales rates.
Streamline workflows, automate routine tasks and follow-ups, and enable transparency. Let management and teams have clarity on the customer status. This increases business and operational efficiency. Work smarter with Salesforce and Kakao. Not harder.
With Communicat-O your data remains safe and is fully compliant with the government regulations. Let your business work without any worries, ensuring privacy and full control. Let your business scale faster and teams work in coordination.
To integrate KakaoTalk with Salesforce, you can use a Salesforce-native app that supports KakaoTalk messaging. There’s no need for custom development or manual API integration. Once installed from the AppExchange, the app gives you advanced capabilities to send impactful KakaoTalk messages, configure chatbots, use AI-powered messaging, and more.
Install Communicat-O from Salesforce AppExchange and connect your KakaoTalk Business account (Plus Friend channel) via the app’s setup—no custom APIs needed. Ensure Salesforce permissions for Flows (Setup > Flows) and app access; no Korean phone number required.
The integration sends instant KakaoTalk alerts based on Salesforce triggers. Updates like opportunity stage changes, lead scores above 80, or custom field modifications (e.g., warranty resolution dates) trigger contextual notifications. Time-based reminders, no-response follow-ups, and location-based task updates for field teams are also automatically pushed, ensuring timely and efficient actions.
The integration enables real-time responses, AI-powered follow-ups, personalized messaging, and complete visibility into customer interactions. These features reduce response time, prevent missed leads, and help businesses achieve up to 50% higher conversion rates and faster deal closures.
By connecting Salesforce and Kakao, users can reap the benefits of the most popular messaging app. Businesses can reach a wider audience, streamline customer communication, automate interactions, gain insights, and enhance customer satisfaction. With over 45 million active users, KakaoTalk provides a powerful channel for businesses to engage with customers and increase their user base.
