Integrate Salesforce Agentforce with Facebook Messenger to Establish 24/7 AI Customer Assistance
Lets picture a common scenario, a potential customer is scrolling late at night and wants to inquire about some product. They send a message at 11:47 PM. Not an email. Not a form. A Messenger message because that’s what felt natural to them in that moment. By 9 AM, when your support team logged […]