Not so long ago, chatbots were being celebrated as glorified frequently asked questions pages which were mostly static, scripted, and frustratingly limiting. They would handle
Salesforce SMS integration is more than sending messages, it’s about appearing at the right moment with the right words. With today’s mobile era, attention is
Remember the last time you called a support team and had to deal with marathon hold times, canned questions, and automation answers? Now envision all
Speed and customization are no longer an option in the modern digital economy, they’re a necessity. Today’s consumers need instant, convenient interaction with businesses when
With more than 2 billion monthly active users, Facebook is still the leading global customer engagement platform. From sponsored content to company pages and even
Messaging platforms like Telegram have quickly gained traction among customers who expect fast and real-time interaction with businesses. However, switching between your CRM and Telegram
