We all know that fast response times and personal interactions are key factors in closing deals. Using Communicat-O Messaging Application in Salesforce, helps you optimise your communications to win customers and ultimately increase revenue.
Research shows that 80% of sales require 5 follow-ups and 44% of reps give up after the first follow-up. On top of that, the response rate of regular follow-up channels like email and calling is discouraging. Customers want to communicate and respond on a channel that is easy for them.
Text messages are short, quick and very personal. Consumers who invite marketers to the wall of SMS do so in a much more selective manner than any other channel.
List of the strengths of Messages
- Quick Response
- Event interactions
- Event messaging
- In-store promotions
- Mobile marketing opt-ins
- Personal interaction
Integrating text messaging with your Salesforce CRM makes it easy for you to start engaging with your audience and responding to leads.
Communicat-O is a multi-channel messaging tool for your Salesforce CRM that integrates all content (messages, comments, support requests, chat, etc.) across multiple text messaging and social media platforms in one unified platform. Powered by a shared inbox, teams engage with customers, partners, and contractors hassle-free and efficiently. Multiple employees no longer need to manage communication or track different public-facing profiles. This is a big boon for marketers, Salesforce CRM executives, and service executives who need to keep track of multiple profiles, platforms, and chat tools.
Fast response time. When you integrate Communicat-O which is a multi-channel messaging tool into Salesforce, you will be able to respond to leads and customers faster. For leads, we know that the company that answers an inquiry first gets more than 40% of the time in business. And with customers, you’ll greatly improve satisfaction and loyalty by getting quick responses.
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