SMS Messages Can Help You Build Customer Loyalty

Most marketers, brand managers, and business owners prioritise generating new leads. A modest 5% improvement in client retention may lead to a 75% boost in business profitability, while acquiring new customers is three times more expensive than keeping the ones you already have. Many businesses struggle to choose the best communication channel and messaging to […]

Automation of admission process via Salesforce

Recruiting and admissions have long been a hot topic in higher education since it is a major source of revenue. Concerns regarding enrollment decreases were expressed by 88 percent of college officials. More than ever, colleges are wondering how they may gain a competitive advantage throughout the vital step of converting a prospect from an […]

Text messaging for financial Service companies using Salesforce

The financial sector needs to accelerate digital transformation Financial services, which include wealth management, banking, and insurance, dominate the global economy. A shift to digital transformation is required to fully utilise the capabilities of the rapidly evolving financial services industry.   Conventional banking, wealth management, and insurance services do not adequately define customer financial goals. […]

Recruit with Communicat-O and Salesforce

Communicat-O is a multi-channel messaging tool for your Salesforce CRM that integrates all content (messages, comments, support requests, chat, etc.) across multiple text messaging and social media platforms in one unified platform. Communicat-O, through SMS and other texting interaction platforms, aids businesses and organisations reach their target audience efficiently and effectively.  Quite possibly, the main […]

Salesforce ChatterBot: 11 Things You forget To Do

Salesforce Chatterbot for automated messaging

You will lose customers if you keep them waiting or make them feel like they are not having a good time. You will probably also miss out on selling opportunities and the trust of your customers by not keeping your service up to the mark. Bad customer service can put a stop to your business. […]

7 Different Ways Salesforce Messaging Helps in Healthcare Industry in 2022

salesforce messaging in healthcare

During the Covid-19 pandemic crisis, treating any patients on physical premises was impossible. Therefore, it became imperative to inculcate advanced technologies for solving healthcare-related challenges during such terrible times. With the introduction of Salesforce Messaging in the Healthcare industry, efficiency in managing healthcare facilities has increased multifold. Also, it helped to build doctor-patient relationships by […]

The Advanced Guide to Integrate Salesforce Sms API In Your Outreach Campaigns

Integrate Salesforce Sms API

For any industry, customer success and sales are all about forming strong and long term relationships with your customer and other leads. That is immensely and quickly possible with the help of Salesforce integration.  Salesforce has gained popularity in this modern era due to its ability to integrate with email and other third-party business applications. […]

How are universities using Communicat-O to keep students in class?

Communicat-O to keep students in class

In today’s dynamic world everything is changing so constantly and with this dynamism around, people need to catch up with this continuously evolving world. And in the race of catching up, they tend to miss out on some important things that they were supposed to do. Everyone needs someone for assistance so that they can […]

Automating student applications with multichannel messaging

Automating student applications

Education institutions want top students from schools to take admission in their colleges, and this goes the same for the students, as they wish to get admitted only in the best-ranked colleges. There is a vast competition when we speak about recruiting students as every college wishes the same as you do. After the pandemic, […]

Best practices for conversational text messaging in higher education

conversational text messaging in education

Today, if there is one thing that students are attached to most of the time is their mobile phones. Mobile phones have become the arch-enemy of parents and teachers. They are perturbed to see their children always clinging to their phone’s text messaging feature over one app or the other all day. This pattern of […]